How to Properly Track the Results of Your Celebrity Marketing Campaign

Tony Babel (giphy)

To maximize ROI, the statistics of a celebrity influencer campaign analyze the impact and aid future learning.

Celebrity influencer campaigns are fast becoming one of the pillars of marketing in many industries and almost all of these happen in the digital sphere. Whether social media activations, streaming events or website ads, the potential for making unique impressions is massive.

Traditional media relied on sources like Nielsen ratings or simply sales figures to tell them how impactful their ad campaign was, but times have changed.

Marketers today need to understand the importance of measuring your campaign’s success, not just through the use of social media analytics. A combination of data streams will provide a much better proof of your methods and can help refine or reinforce a brand’s message.

Here are three ways marketers can properly track results of their campaigns.

1). Treat Social Media Platforms as your Friend, but not your Spouse

At present, many brands receive data for their campaigns from sources that focus on the Big 3 platforms: Facebook, Instagram, and Twitter. These form the backbone of analysis for marketers, but it should not be the only source you rely on.

Diversity of data sources is never a bad thing.

2). Track Real Time Data of Competitors 

Now I’m not advocating you create a corporate espionage division, but public data that details your competitor’s activities can be invaluable to strategizing your brand’s approach to a campaign.

Programs like Rival IQ and quintly are great sources for data.

Say for example your beverage brand wants to break into a community of consumers who love a certain activity. If a competitor already attempted reaching consumers with an influencer and met severe resistance to corporate influence, you can tailor your message or perhaps avoid the space and learn from others.

3). Search Engines are a Treasure Trove

I’m not sure where search engines rank on the all-time best inventions list, but their impact is pervasive. According to SmartInsights.com, a total of 1.2 trillion searches are made each year. To put that into perspective, that’s 164 searches for every person on Earth.

With this much activity, marketers can take advantage of data available from search engines to show how campaigns increased online traffic relating to their products.

Programs like Clicky, Moz, and Google Analytics are the premier sources for this data.

You don’t need a complex analytics degree to properly track the success of your celebrity influencer campaign, you just need to know where to start. If you want to take the gut feeling out of your marketing decisions, quantify choices and increase confidence, look to these programs to increase your ROI.

gif credit: Tony Babel via (giphy)

Advertisements

Why Voice-Over Partnerships are Still Important to Celebrity Marketing

Tommy Lopez (pexels)How consumer trends are shaping voice-overs and how your brand can benefit.

Partnerships don’t need an appearance on camera to be effective. Voice work existed long before television marketing in the form of the radio, which may make the practice seem dated. However, current consumer data continues to prove voice-overs are an effective marketing tool.

Previously I outlined “Five Reasons to Add Celebrity Voice-Overs,” but here I want to revisit voice-overs in celebrity marketing and its relevance in a rapidly changing marketplace.

Here are three reasons voice-overs are still valuable to celebrity marketers.

1). The Emotional Connection

If you are a regular reader you understand my fondness for personalization in digital marketing. This concept should extend to the traditional voice-over medium as well.

A recently released survey of marketing professionals compiled by Voices.com found the most desired element in a voice-over partnership was maximizing the emotional connection to consumers.

Now that sounds quite vague and it’s supposed to be. The magic of celebrity marketing firms like Burns is an ability to identify the best candidate to achieve emotional connection.

Even if the celebrity isn’t a recognizable A-lister, the right voice can elevate a brand’s connection to consumers.

2). The Potential for Broader Demographic Reach

Voice-over marketing does not have to be restricted to a commercial setting. With the evolving world of advertising moving towards digital monopoly, marketers can preempt the trend by incorporating voice-overs into their digital marketing.

As voice actress Joan Baker puts it, “It seems more and more [that] technology leads to the need for more voices to humanize the tech experience. It’s the nature of communication to want to spread information to a wider and wider range of people, and people overwhelmingly prefer to be spoken to by other people.”

Another finding by the Voices.com study backs up Baker’s point. At 93%, a large majority of consumers would rather hear a natural voice over an artificial one.

This gives marketers a great opportunity to apply voice-overs to their digital marketing strategies to personalize customer experiences and better shape an online identity.

3). The Ability to Re-brand

Voice-overs are also a great way to kick off a re-branding process. Many brands including Allstate, Progressive, Coors and Weight-Watchers had massive success establishing their voice.

Carl’s Jr. and Hardees’ is a great example. They have taken a lot of flack over the years for their controversial advertising campaigns that objectify women, but recently shifted strategy with a new partnership. Using Matthew McConaughey in a voice-over, they re-established their brand with a recognizable voice who immediately associated the brand with southern comforts.

They may not be the best quality or most viral ads on the planet, but sometimes they don’t need to be. Using voice-overs in celebrity marketing is still a highly effective means of emotionally connecting with customers and building the brand. The data proves it.

photo credit: Tommy Lopez via (pexels)

Celebrity, Influencer Marketing and Shoppable Ads a Powerful Combination for Increasing Ecommerce

ecommerce-1706104_640

Brands with a bottom line goal of converting social media users into customers, shoppable ads with influencers and celebrities are a great option.

Combining the effectiveness of celebrity marketing with the quick and easy conversion allowed by shoppable ads creates a dynamic marketing opportunity for brands.

By reducing the amount of steps consumers need to take to buy a product featured in a post with their favorite celebrity or influencer, brands are seeing increased sales and using the tactic more frequently.

Shoppable influencer ads are not only leading to higher conversion rates, they are also giving brand marketers a clearer way to measure return on investment (ROI). They can determine what ads are performing the best and how well they are performing.

Links on social posts across the major platforms enable tracking sales from social media efforts. Purchases made can be traced back to the source to determine how many sales can be attributed to the ad.

Here are a few brands leading the way in shoppable influencer ads:

The clothing brand Loft partnered with actress Busy Philipps to produce a shoppable video ad campaign on Instagram. The campaign included a series of longer videos cut down into several clips and posted on the brand’s account.

Using the Like2Buy platform, consumers were able to view the ad and then use the link to visit the brand’s ecommerce site and see the items Busy had picked as her favorites.

Celebrity and Influencer ads on Snapchat are being revived since the platform recently debuted the ability for brands to link right to their websites.

Teva Women’s Health partnered with actress Sophia Bush to work on a campaign generating awareness about alternative birth control options. The #NoHormonesPLZ campaign included a ten second Snapchat video ad with Sophia instructing viewers to swipe up to learn more.

Users were able to go to the website for the campaign and sign up to enter the sweepstakes right through Snapchat.

The organization was able to get more entries by making the link closer to consumers and requiring less action to participate.

MikMak is a company that creates, measures and distributes shoppable ads on behalf of brands. Through their attach feature, brands are able to attach links to their ecommerce sites within their Snapchat ads or Instagram Stories.

Several brands began testing out the beta version of the service in spring 2017. GoPro, Birchbox and Dr. Brandt skincare are among those who have encountered success with the feature.

Birchbox created a series of shoppable video ads for their Mother’s Day campaign. Dr. Brandt Skincare saw a huge ROI, with a 500 percent increase in sales from Instagram for facemasks over a span of 10 days.

Seeing as all of these brands have used influencer marketing in the past, it will be important to keep an eye out for how they capitalize on the early adoption of tools like these to combine celebrity marketing with shoppable ads.

photo credit: Justyre / 27 images via Pixabay

Celebrity Marketing: Social Media Stars from the Webby Awards 2017

The Webby Awards annually celebrates the best the internet has to offer, spanning hundreds of categories in six unique fields – Websites, Social, Film & Video, Mobile Sites & Apps, Podcasts & Digital Audio, and Advertising, Media, & PR.

Each category has two winners – one chosen by a body of industry experts and technology innovators, and the other by the voting public. These winners represent some of the best creators on the Internet today. The Webby Award stars are a great pool of talent to find premier social media influencers for a celebrity marketing campaign.

The social influencer landscape changes daily, which is why we’ve updated our 2016 list.

Here are some of the Webby stars you need to know in 2017:

  • Brooklyn and Bailey McKnight, identical twin fashion vloggers, won the People’s Voice for Best Celebrity/Fan for their YouTube channel BrooklynAndBailey, which owns over 4.5 million subscribers. A high percentage of their YouTube comments gush over their eyes and mascara, pushing the 16-year-old girls to possibly partner with a makeup brand or begin their own makeup line.
  • Claudia Oshry is the envy of anyone who does anything – literally. Oshry is a 2017 Webby nominee for the social media category “Weird” for her wildly popular Instagram handle @girlwithnojob. Oshry, who is unemployed, takes to her Instagram to post what she calls “relatable humor”, posting pop culture memes to engage her 2.8 million following. Captain Morgan has already taken a liking to Oshry’s high engagement, and was able to draw 4,000 people to a Las Vegas event simply because Oshry was their host.
  • Hank Green took home the honors of People’s Voice Science & Education (Channels and Networks) winner thanks to his daily YouTube series SciShow. The show’s mission is to make science applicable and interesting. The channel has 4.6 million subscribers and is largely due to the fact that SciShow listens to its following. The videos posted on Tuesdays and Saturdays directly answer fan questions, giving avid viewers a reason to residually visit the channel.
  • Corinne Leigh, an eccentric YouTuber, is best known for her lifestyle DIY channel ThreadBanger. Corrine, alongside her husband Rob, are winners of the People’s Voice Film & Video Best Web Personality. Corinne and Rob are constantly posting content revolving around baking and science. Recently, the duo posted a video that revived the short lived Starbucks Unicorn Frappuccino, gaining 1.6 million views in under four days.
  • Heben Nigatu and Tracy Clayton are the winners of the Interview/Talk Show (Podcasts & Digital Audio) Webby for their booze infused podcast, Another Round. This Buzzfeed couple covers everything from race, gender and pop culture to squirrels, mangoes, and bad jokes. Nigatu and Clayton have the knack to get their guests to open up about hot button topics and then end their talks by getting their guests a round of drinks.

This year’s Webby bunch is a great place to find top tier creators and YouTube channels that are transforming the traditional celebrity endorsement landscape.

photo credit: www.vimeo.com

Part II: Six Digital Celebrities That Can Boost Your Brand Quickly Via Celebrity Marketing

When determining effective talent for a brand campaign, it’s crucial to review their overall relevance and likability.

As mentioned in Part I, as the industry continuously leans towards a niche approach, it’s important to realize that digital talent engages younger audiences in a way that lets a brand resonate in a uniquely relatable way.

Arguably the truest way a brand can resonate with an audience is through their funny bone.

While traditional ad campaigns thrive off planned ‘tongue-in-cheek’ and slapstick humor, digital celebrities produce impromptu comedy that is immediate and personal.

Here are the final three influencers from the 2016 Variety Magazine study that particularly use comedy to enhance their YouTube clout:

  • PewDiePie: Since August of 2013, Felix Kjellberg (PewDiePie), has been the most followed YouTube account with almost 60 million subscribers, only being surpassed once by YouTube’s Spotlight channel. The Swedish video game vlogger begins his videos with a high pitch, goofy voice making it seem as if every viewer is a close friend. His praise comes from the fact that he is genuine and unfiltered, which also drives controversy to his brand. While he may not always say the “right thing”, this vlogger speaks his mind on such an immensely influential platform, making him stand out as a truly new form of an artist.
  • Grace Helbig: This YouTuber has been an influential content creator since 2007 when she began YouTubing with her college roommate. Since then, Helbig has expanded her brand to podcasts, film, books, and television, where she created and starred in her own E! Network talk show. Marriott booked Helbig for a 2015 digital campaign for the brand’s direct booking service, calling for brand followers to “be more direct”. Helbig’s zany comedy chops offer an approach to viral storytelling that has an immediate appeal to young women.
  • King Bach : Andrew B. Bachelor, better known for his web alias King Bach, is most popular for his comedic Vine channel. Since the app’s downfall, Bach has transitioned from the 6-second platform to the big screen, stretching his 15.7 million fan base to multiple platforms. Bach uses parody to his advantage, having played Big Sean, Tupac Shakur, and Pharrell Williams in his short spoofs. Using these well known pop culture icons has allowed Bach to leverage his brand to unforeseeable levels. Bach has been used for several social media brand plugs, providing companies eyeballs that are increasingly difficult to reach via traditional means.

Comedy may not always be the answer for certain brands, but when trying to be direct with a young audience, it certainly presents itself as a viable option.

An authentic message is key, especially for Gen Z brand skeptics. Luckily for brands in the digital landscape, these six individuals are speaking their language.

photo credit: www.homeminterssante.com.br

Part I: Six Digital Celebrities That Can Boost Your Brand Quickly Via Celebrity Marketing

With the niche approach that digital influencers bring to their global platform, it is clear that the definition of “mainstream celebrity” has changed.

Especially for millennials and Gen Zers.

Variety Magazine conducted a side by side study that compared the positive Q-scores of top traditional and digital stars, a score that utilizes celebrity familiarity to further show respondent’s “favorite personalities”. Unfortunately, among all respondents, digital influencers still continue to be no match in the awareness category to upper echelon Hollywood starlets.

For digital influencers, overall awareness does not have to be an immediate goal. What matters most is the segment that they resonate with the most: age groups 6-12, 9-14, and 13-24 year olds. The non-traditional content that digital influencers produce attracts these young media message skeptics, plain and simple.

This group had an appeal to their youngest viewers that their overall Q-score doesn’t exactly reflect. What is clear by the Q-scores, is that those that are familiar with these digital influencers also consider them to be their favorite personalities and for many of these top influencers, they are equal to some well-known traditional celebrities. There are several digital celebrities that are finally reaching the same positive feedback as critically acclaimed actors such as Brie Larson and Jeremy Renner.

Unfortunately, a truly precise way to measure the effectiveness of digital influencer brand interaction is still in its infancy. As the industry climate shifted away from a traditional approach, we took a deeper look at the influencers that paved the way as a new breed of celebrity.

Based on the Variety Magazine study, here is a current list of 2016’s top six digital influencers who continue to use YouTube to leverage their brand image across multiple channels:

  • Pentatonix: This five-member a cappella got their break on NBC’s The Sing-Off, which awarded them a recording deal with Sony Music. The group has amassed 14.5 million YouTube subscribers by covering iconic songs and adding their own unique flare that appeals to a younger audience. Riding off their victory at this year’s Grammys, Pentatonix is one of the most desired influencer groups for brands that want to portray youth and vibrance.
  • Ryan Higa: This 26 year old comedian began his career as lip-synching YouTuber in high school. After experiencing difficulty with copyright issues, Higa has been able to transform his brand, owning an impressive 20 million YouTube subscribers. Now Higa spends most of his time in the parody K-pop band Boys Generally Asian, a group headlined by YouTube’s five most influential Asian YouTubers. 
  • Bethany Mota: This lifestyle vlogger loves to show off her fashion purchases and has been doing so via YouTube since she was just 19. Since then, Mota has started her own perfume and clothing line at Aeropostale, essentially saving the brand from extinction. Recently Mota broke the coveted 10 million subscriber threshold, unconventionally positioning her as a dominant force in the fashion market.

Please stay tuned for influencers 4-6, as these three have a knack for comedy that allows users to feel heightened connection to the content they create.

photo credit: www.marketingland.com

Resources for Celebrity Marketing: Part Two

epoll

Confirm your “gut instincts” with quantitative data from those who matter most.

As mentioned in Part One, the process of choosing a celebrity for a marketing campaign is not simple. The Burns Celebrity Vault allows us to put together a list of viable celebrities, but once this list is created, we need a way to determine which celebrity may be best for a marketing campaign. In doing so, we can help to make sure the heavy price tag does not get wasted on someone who is relatively unfavorable or disliked.

An E-Score is a way to measure the relative marketing effectiveness of an individual celebrity. Essentially, this score allows us to determine how marketable a celebrity may be based on how he/she is viewed by the general public. Each celebrity is given a number based on their appeal, awareness and up to 46 different attributes. In using this number, we are able to compare a list of celebrities and see which is the most marketable.

First, a celebrity is measured based on their awareness. This is first divided between male, female and both, which allows you to see the difference in awareness based on gender. This could be extremely important if your campaign is directed towards a specific group of people.

Awareness is then further broken down into name, face and total. So for example, if you want to know how many males recognize Justin Bieber based solely on his face, E-Score can give you an exact percentage.

The second factor taken to account when calculating an E-Score is appeal, or how the respondent generally feels about the celebrity. This is broken down into six categories: like a lot, like, like somewhat, dislike somewhat, dislike and dislike a lot. Similarly to awareness, these are further broken down by name, face and total.

Through an algorithm, the awareness and appeal scores are weighted and then set against other celebrities to create the E-Score. In this way, the E-Score works like a percentage. If a celebrity has an E-Score of 98, they are in the 98th percentile.

E-Score also factors in attributes for each celebrity. Each respondent is given 46 different attributes and asked to choose any that relate to the celebrity in question. From there, we are able to get a better, more specific picture of how the celebrity is viewed.

For example, Taylor Swift’s top five attributes are talented, attractive, stylish, over-exposed and beautiful. Each attribute is given as a percentage to tell us how many respondents felt the celebrity possessed that attribute.

E-Scores should be used for two purposes: to confirm your formal list of viable celebrities and to guarantee your first choice will be agreeable to an audience and good to promote your brand. E-Score is a guideline to determine how people relate to the celebrity and whether or not this aligns with what your brand is trying to accomplish with the campaign.

While E-Scores can be extremely helpful, they are limited if you miss identifying ALL the potential celebrities within your budget. In many cases, a celebrity with a slightly lower score may be a better fit with your brand than one with an extremely high score. Just because a celebrity has a lower awareness or appeal does not necessarily mean they would be the wrong choice.

photo credit: Epollresearch.com