Partnering With Micro-Influencers Over Macro-Influencers

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When it comes to choosing an influencer for your brand it is not a numbers game.

Micro-influencers have a niche audience of dedicated followers wherein quality trumps quantity.

Recently deemed the marketing force of the future, micro-influencers usually have between 10K and 500K followers on each of their social platforms.

A common misconception is that an influencer must have a following 10 times the actual amount needed to bring value to a brand, but this is far from the truth! In fact, the World Federation of Advertisers (WFA) found that 96% of brands placed “quality of followers” at the top of their influencer checklist. “Credibility and reputation,” was a close second.

Lifestyle blogger Jordan Santos @jordanrisa partners with brands like Michael Kors and Dolce Vita. OPI recently named her their “it girl.”  She also has a knack for social advocacy and is on a mission to help end drunk driving by any means possible.

In her Instagram post above, Santos sports Michael Kors sneakers and a D.A.R.E t shirt—seamless execution of combining style and social advocacy.

Fitness and wellness guru Michelle Carigma @_modernfit has partnered with nearly all of the big names in sports—Addidas, Nike, and Under Armor—to name a few. She has also worked with Victoria Sport, Wanu water, Beats By Dre and Panera Bread. Like @jordanrisa, Carigma also works to intertwine style and social advocacy. Carigma pioneered the #WCWoman social movement which strives, “to break conformity and introduce the influential power of the modern woman.”

Engagement plays a huge role when looking at the quality of an influencer’s followers. A smaller following means higher engagement rates which parlays into more influence by said micro-influencer. Conversely, a macro-influencer with a larger following likely has lower engagement rates.

Not only is engagement measured in likes and comments but also by the ultimate trust an influencer must gain from their followers. Micro influencer, Nicholas Pakradooni has an average engagement rate of 6.57%. To put that in perspective, Kylie Jenner who is also in her early 20s averages at 3.84%.

Fashion influencer Nicholas Pakradooni @cholpak collaborates with brands such as H&M Man, ASOS, Swatch and Topman.

When it comes to authenticity, celebrities pale in comparison to micro-influencers. Partnering with micro influencers who are genuine in their shared interests and likeness for your brand can be more mutually beneficial than partnering with celebrity macro influencers.

photo credit: Automated Social (Flickr)

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NBA Playoffs vs. Primetime Television Celebrity Marketing

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With millions of viewers worldwide, how does a brand decide which commercial platform, a championship series or Primetime television, is best for them?

Celebrity marketing can be an influential part of a brand and knowing when to air their campaigns, during a championship versus primetime television, should be determined based on budget, viewership numbers and overall brand goals.

Generally speaking, championship series have more viewers than primetime. In Game 1 of the 2018 NBA Finals there were 17.4 million viewers. On average, a top-rated television series such as This is Us has 9.56 million viewers.

In 2017, This Is Us had the highest costing 30-second TV commercial slots, with one commercial costing $394,428, however the NBA Finals commercial slots went for roughly $520,000 (in 2015).

When deciding to air a celebrity campaign a brand should ask these questions:

  1. Who is the audience?

Allstate’s Mayhem commercial, ‘Ring Bearer’ with actor Dean Winters and music licensing of song “Chapel of Love” by the Dixie Cups was focused on wedding season and causing mayhem during the big day. Allstate’s humor intrigues a variety of viewers. While it could work during the NBA finals, primetime television would be better because of the commercial’s target audience.

Since ‘Ring Bear’ was about a wedding Allstate was targeting a younger female demographic. This commercial would be more accruable during episodes of This Is Us or Greys Anatomy where the typical demographic is female and the episodes are pulling at their heartstrings.

  1. What is the brand message?

NBA’s campaign had basketball stars, Kevin Love and DeMar DeRozan speaking up about mental wellness. They brought to light that as an athlete it is okay to have an illness and health matters.

Advocate for mental health, Kristen Bell, would also be a great candidate for a mental health campaign, however, since the NBA was sponsoring the commercial they wanted young athletes to know basketball stars have illnesses too. Love and DeRozan are clearly a better fit for the NBA’s mental wellness campaign.

If the NBA had played this during an episode of the Big Bang Theory, it would not have given the same effect as it did during Game 2 of the NBA Finals.

  1. What celebrity do you have?

Nike’s commercial surrounding the NBA Finals was with the infamous LeBron James. Nike’s “The Tattoo” commercial was released on the eve of the NBA Finals. It was about James getting his tattoo of the ‘Chosen 1’ 16 years ago.

Nike’s Always Believe campaign worked during the Finals and not on primetime because it was about him believing in himself to make it to where he is. Nike wanted to inspire other athletes to believe in themselves as well.

If these questions all lead to airing the celebrity endorsement during the championship series then do it. The brand will get immense exposure with the right target audience.

Celebrity endorsements could be used on multiple platforms and also work well. If it’s not feasible to do both primetime and a championship series, asking these questions should determine the best fit for the brand campaign’s message.

photo credit: Nike via (YouTube)

The Monthly Report Card: May

Showcasing the best practices of the industry and providing insight into how to best use celebrities or influencers to your brand’s advantage.

 

(1). Victoria’s Secret – The Angels

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Grade: D

The Cotton Collection commercial by Victoria’s Secret (VS) was like any other VS commercial. With the setting on a sunny day, a beach background and the word ‘cool’ popping up on the screen creates a light and airy feeling for viewers. However, the VS Angels are not like the majority of females and with their reported 10-14% monthly sales decline since 2017 their marketing strategy could use a new direction to match the realism of their consumers.

(2). Atom Tickets – Anna Faris

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Grade: A

With their first-ever national brand campaign, Atom Tickets nailed this one. Using Anna Faris to show the features of this new app, Director Peter Berg made this national campaign simple yet memorable. Faris uses some of the most iconic movie quotes throughout the commercial while showing what the app does to make the movie experience that much better. Faris is a good representation for the consumer because of her relatable and loveable persona that can reach a large demographic of movie goers.

(3). T-Mobile – Bryce Harper

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Grade: C+

T-Mobile partnered with Bryce Harper during their Hats Off campaign. This campaign donated one dollar to Team Rubicon every time someone posts #HatsOff4Heroes. The commercial with Bryce Harper targeted baseball loving veterans and families. T-Mobile’s campaign was centered around Memorial Day and touched many Americans, however, the commercial stated that T-Mobile was giving 50% off to Military Families. There was nothing about the hashtag to help veterans, making it more about their company than the campaign.

(4). Pepsi – Dierks Bentley

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Grade: B-

Who doesn’t love free things? ‘This is the Pepsi that Gets You Stuff’ is part of the Pepsi Generations Campaign. When drinking Pepsi, there is a chance to win Pepsi Retro Gear. This commercial was full of summer. Then, obnoxious screaming girls finding out they could win Dierks Bentley tickets ruins the commercial. Bentley’s calm demeanor attempts to balance out the girls, but viewers are left remembering the horrific screaming.

(5). McDonald’s – Gabrielle Union/Charles Barkley/John Goodman

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Grade: A-

McDonald’s changed up how food commercials are looked at now. In a series of commercials, Gabrielle Union, Charles Barkley and John Goodman all took action in the ‘Speechless’ campaign. For this campaign, McDonald’s produced two types of commercials. One is the celebrity silently eating while subconsciously talking to themselves about the deliciousness of the Quarter Pounder. The second produced commercial has them commentating for the customer eating the Quarter Pounder because they are ‘Speechless’. The ‘Speechless’ campaign proves that nothing can describe the feeling and taste of the burger.

(6). Gatorade – Bryce Harper & Michael Lorenzen

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Grade: A

Gatorade has always shown what hard work and dedication looks like with the world’s best athletes. This is no different with their current campaign featuring a ‘friendly’ competition between rivals Bryce Harper and Michael Lorenzen. In the commercial, it states that Gatorade has been “studied, tested, proven for the world’s best athletes,” while showing how well Gatorade works for Lorenzen and Harper. Gatorade proved its success for the world’s best athletes and made a successful attempt to persuade customers.

(7). Corona Extra – Ryan Johnson

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Grade: A

Corona did it right in their summer can campaign. It leaves viewers wanting to go to the beach on a hot day and enjoy a Corona Extra. Having a beach guy yell “Summer is here” puts you in a mood to go out and enjoy the Summer. Jimmy Cliff’s song, You Can Get it if You Really Want brings together the visuals and the feeling of summer with a Corona in hand.

(8). The Jordan Brand – Maya Moore

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Grade: A

The Maya Moore commercial begins with Moore putting on her line of basketball shoes. Then cuts to footage of when she was a child, in college and finally in the WNBA winning a championship. Moore signed an endorsement deal in 2011 with the Jordan Brand and recently released her own line of shoes. What makes this campaign so iconic is that her number in the WNBA, like Michael Jordan, is 23. Jordan’s symbolic picture of his wingspan with the infamous William Blake’s quote “No bird soars too high, if he soars with his own wings” is replicated at the end of the commercial by Moore doing the same pose while a female, re-purposed version of William Blake’s quote “No bird soars too high, if she soars with her own wings” is being sung in the background making the new Jordan commercial “WINGS” that much more iconic.

(9). Visa – Zlatan Ibrahimović

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Grade: B+

As the Official Sponsor of the 2018 FIFA World Cup, Visa partnered with professional soccer player, Zlatan Ibrahimović. Visa’s campaign was about FOMO (fear of missing out). Zlatan was a seamless fit for this because he said, “A World Cup without me is not worth watching.” While the commercial showcased his arrogance on how he could have played if he wanted; the underlying message was the simplicity Visa brings to fans so they do not miss out on the action. Visa will roll out multiple other commercials during the course of the World Cup to show the ease of contactless payment through Zlatan’s adventure in Russia. Zlatan will also have exclusive behind-the-scenes access during the tournament that fans can join-in on from home. With Zlatan’s soccer background and VISA’s quick payment methods, this campaign simply showcases how effortless using Visa is at sporting events.

(10). Mountain Dew Kickstart – Kevin Hart

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Grade: A-

Mountain Dew partnered with comedian Kevin Hart for a yearlong campaign. Mountain Dew Kickstart’s three different commercials capture what goes on in the mind of comedian Hart before a performance. His electrifying energy embodies what the customers would get from the refreshing boost of Mountain Dew Kickstart. Mountain Dew selected an excellent celebrity for this campaign because of his comedic side and energy. His commercials will leave a memorable mark for customers.

photo credits: YouTube

Celebrity Marketing Royal Wedding Edition

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With a monumental event that may only happen once in a life-time, how does a brand tap into the media frenzy to win big on the big day?

Brands can hope they become part of the Meghan Markle Effect. With influential style and millions of women looking up to Meghan, her net value to brands is $212.1 million.

Oroton, a luxury leather accessories and goods brand was saved by the ‘Princess Effect’. Orton was seeing a decline of sales until Markle was photographed wearing their purse. Oroton’s Avalon bag is now on backorder, likely saving the struggling company.

If a brand wants to be proactive instead of reactive, here are examples of brands from different industries who brought awareness surrounding the Royal Wedding.

47.2 million viewers watched the Royal Wedding. With 6.9 million interactions on Twitter and Facebook, numerous brands took part in posting about the wedding via social media.

HBO’s The Royal Wedding Live with Cord and Tish!

When the partnership with Will Ferrell and Molly Shannon was announced, their Funny or Die characters, Cord Hosenbeck and Tish Cattigan made guest appearances on The Tonight Show with Jimmy Fallon. After the show, social buzz circulated as to what they would do for their London broadcast. Having the celebrities continue posting on their social media about the event increased anticipation.

On the day of the wedding, with their sense of humor and electrifying personalities, Ferrell and Shannon’s characters were excellent choices to endorse HBO.

On HBO’s YouTube channel, Cord and Tish received 378,000 views in three days. The video announcing The Royal Wedding Live with Cord & Tish received 296,000 views, having the most consecutive views for HBO’s channel. A majority of HBO’s prior videos range from 2,000 to 40,000 views.

Shannon even announced on her Instagram that Tish and Cord would host the Royal Wedding on HBO. Leading up to the event, Shannon received over 75,000 likes/172,000 views from various sneak peek videos and pictures on Instagram.

The RITAS’ Queen NeNe, The Royal Rita

Another successful endorsement was Bud Light’s Lime-A-Rita partnership with The Real Housewives of Atlanta, NeNe Leaks. NeNe announced via Twitter May 18th that she would be their ‘Royal Rita’, taking over the RITAS twitter. NeNe sent out a poll on the RITAS twitter receiving over 15,000 votes about why people were watching the Royal Wedding.

During the wedding and events following, NeNe tweeted about the wedding, responded to followers and endorsed RITAS, like posting royal guests’ wardrobes that matched different Rita flavors.

Nene, a sassy celebrity, was a perfect endorser because of her bold and unfiltered personality and large social media followership.

Numerous brands took part in promoting the royal wedding but opted out of using a celebrity endorsement. Kellogg’s Café, New York, had a decadent breakfast and viewing party, with their Instagram only receiving a combined 3,000 likes for their promotion.

Velveeta Shells & Cheese had a campaign, “Royally Treat Yourself”. The first 800 people who registered online won a gold box of Crown & Cheese. And KFC created a Gold Chicken Royal Wedding Edition Bucket for a select handful to win.

Since these campaigns were limited in their promotion, would they have sold out faster if a celebrity was promoting the product?

photo credit: AM> via (flickr)

Embracing Change: Why Celebrity Marketing Looks Beyond Facebook to be Effective

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The growing trends of consumer dissatisfaction with social media privacy is a roadblock that marketers can avoid with the right strategies in place.

For good reason, headlines around the world have been dominated by ongoing problems for the world’s first social media giant. Privacy has always been a concern for consumers but the issue has flared up again with the Cambridge Analytica scandal.

It is important to understand the nuance behind the issue. Social media companies and corporation have been utilizing data legally obtained from users who sign terms of service for years and it has let to features like micro and geo-targeting.

The current controversy deals with the illegal collection of data through a third-party research firm who violated Facebook’s terms of service and multiple requests for deletion of data. As usual, the optics are terrible despite Facebook’s good intentions, while consumers are growing impatient with the lack of progress in privacy standards.

Not too long ago, people were calling on Facebook’s CEO Mark Zuckerberg to run for President, now he is being called to testify in front of Congress for his company’s shortcomings.

The advent of social media has been a boon for marketers and advertisers, providing endless opportunities to interact with consumers and tailor brand identities, but anticipating change is a much more universal and time-tested marketing tool.

With this in mind, marketers should be very wary not to have a reliance on platforms like Facebook, Twitter and Instagram by diversifying their ad spend in other mediums.

Television is a tried and true marketing method and will remain so, but more surprising is the relevancy of audio advertising (radio and streaming) in the age of social media. Studies continue to show that radio is still healthy in the ROI department and streaming will become a global standard with the rise of AI home assistants/speakers.

This does not negate the effectiveness of social media marketing however, but there are plenty other up and coming platforms that marketers should be aware of.

Of course there is Snapchat, Pinterest, and Instagram (I include Instagram even though they are owned by Facebook due to the lack of personal information needed on the platform). There are many other niche sites that can be used to target consumers; check out this great list from Hootsuite.

Other platforms like YouTube, Reddit, Tumblr, Flickr, and LinkedIn are sites striving to protect their marketing integrity and are free of the issues plaguing Facebook. Diversifying your brand’s digital/traditional footprint by moving away from a Facebook monopoly is a great way to insulate your brand from future scandals involving the privacy of consumers.

photo credit: reddit via (giphy)

How to Properly Track the Results of Your Celebrity Marketing Campaign

Tony Babel (giphy)

To maximize ROI, the statistics of a celebrity influencer campaign analyze the impact and aid future learning.

Celebrity influencer campaigns are fast becoming one of the pillars of marketing in many industries and almost all of these happen in the digital sphere. Whether social media activations, streaming events or website ads, the potential for making unique impressions is massive.

Traditional media relied on sources like Nielsen ratings or simply sales figures to tell them how impactful their ad campaign was, but times have changed.

Marketers today need to understand the importance of measuring your campaign’s success, not just through the use of social media analytics. A combination of data streams will provide a much better proof of your methods and can help refine or reinforce a brand’s message.

Here are three ways marketers can properly track results of their campaigns.

1). Treat Social Media Platforms as your Friend, but not your Spouse

At present, many brands receive data for their campaigns from sources that focus on the Big 3 platforms: Facebook, Instagram, and Twitter. These form the backbone of analysis for marketers, but it should not be the only source you rely on.

Diversity of data sources is never a bad thing.

2). Track Real Time Data of Competitors 

Now I’m not advocating you create a corporate espionage division, but public data that details your competitor’s activities can be invaluable to strategizing your brand’s approach to a campaign.

Programs like Rival IQ and quintly are great sources for data.

Say for example your beverage brand wants to break into a community of consumers who love a certain activity. If a competitor already attempted reaching consumers with an influencer and met severe resistance to corporate influence, you can tailor your message or perhaps avoid the space and learn from others.

3). Search Engines are a Treasure Trove

I’m not sure where search engines rank on the all-time best inventions list, but their impact is pervasive. According to SmartInsights.com, a total of 1.2 trillion searches are made each year. To put that into perspective, that’s 164 searches for every person on Earth.

With this much activity, marketers can take advantage of data available from search engines to show how campaigns increased online traffic relating to their products.

Programs like Clicky, Moz, and Google Analytics are the premier sources for this data.

You don’t need a complex analytics degree to properly track the success of your celebrity influencer campaign, you just need to know where to start. If you want to take the gut feeling out of your marketing decisions, quantify choices and increase confidence, look to these programs to increase your ROI.

gif credit: Tony Babel via (giphy)

Part II: Navigating the Pitfalls of Celebrity Influencer Marketing

Valentin (pexels)

Safeguarding your message and having a clear contingency plan can save countless headaches and campaigns.

As in Part I, brands must evolve to have a conscious grasp on the content their consumers want to enjoy. Approaching a partnership from the perspective of the desired audience lends to the authenticity and relatability of the brand.

However, marketers must also keep the worst case scenario in mind, and have a clearly defined plan of action to protect your brand’s assets. Here are two more ways that marketers can avoid the dangers of influencer marketing.

3. Stay in Control of Your Message

Most important for marketers when dealing with celebrity influencers is to remember to maintain control whenever possible. Crises are always hard to accurately predict, but sometimes it may be wiser to turn down a partnership with a slam-dunk influencer that has the potential to rob your brand of its consumer credibility.

No matter how many precautions you take in selecting an influencer, there is always the possibility that a partnership could backfire should a scandal arise. In a scenario such as this, there are questions to be asked:

First, is the character of the influencer damaged enough to damage the brand immediately?

Second, would a continued association be a hindrance to the brand’s message?

Third, has the influencer alienated the desired demographics?

Ending a partnership in the right circumstances has the potential to place you in the good graces of society for taking action. Yet, it could also alienate your consumers should you detach at the wrong time.

Other marketers advocate for a neutral stance on an influencer’s actions and maintaining a partnership throughout a scandal, believing that they will always be valuable for their exposure. Effectively avoiding catastrophe requires a clear crisis management plan that values your brand message ahead of any other factor, and a proactive stance to take the appropriate action.

4. Beef Up Your Brand’s Personality

The amount of access afforded to brands by social media has created a culture of flashy postings like ‘Twitter wars‘ that come to define how a brand is perceived. Utilizing this resource can be a preemptive resource to protect your message from being harmed by an emergency situation.

By infusing comedy or compassion into your brand’s interactions with consumers, you can begin to construct your ideal position in popular culture. In the midst of a public relations crisis, having a brand personality reserves credibility in the minds of consumers and has the potential to alienate the influencer’s bad behavior from your brand values.

Marketers must be aware how much to push the envelope in the content they release,  a topic for another day. Staying proactive is essential in the digital realm and will remove the ability for influencers to hijack your brands message should a crisis arise.

photo credit: Valentin via pexels.com