Catering to The Millennial Consumer

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As more and more millennials shift from active to passive content consumption, it is important for brands to learn how to extend their reach to better serve this generation.

Millennials frequently consume news and other media via passive channels such as live stream video or podcasts. This means that more often than not, the millennial consumer chooses not to engage with or further question what they see and hear. In fact, Nielsen’s Millennials on Millennials Report found the generation to be a highly distracted audience in regards to their viewing habits. But since this generation’s actions hold authority, especially with spending, it is extremely important to cater to them. Fortunately, there are simple strategies for brands to use to rethink their ties to the millennial consumer.

Millennials are multitasking and they are quite good at it. It’s time to stop trying to convince them to do otherwise and start embracing their ability to do so. Scrolling on one’s smart phone or tablet during TV commercials is the most common form of millennial multitasking. Older generations who are more engaged audience members will likely change the channel during a commercial break rather than turning to their smartphone for entertainment.

Since millennials are plugged-in to multiple devices at once, reconsider your brand’s ad investment strategy. Rather than funneling the overwhelming majority into TV broadcast, split the investment more evenly among different platforms. Better yet, if your ad relates to a TV broadcast favored by millennials, promote a post right at the commercial break.

Make sure your brand has all bases covered. Since millennials are turning to up-and-coming media channels, sometimes instead of TV, your brand should be present across multiple platforms – especially live stream video and podcasts. Live stream video, specifically on Facebook and Instagram, are highly favored by millennials. The live aspect is much more appealing to viewers than a simple post on social media. A whopping 82% prefer a brand’s live stream video rather than a traditional social post.

Another popular channel among millennials is podcasts. They cover specific categories and although this narrows the scope of their topics it is also why podcasts are so relatable for listeners. 42% of millennial podcast followers tune in at least once a week. Podcasts delve right into trending subject matter and immediately the audience is hooked.

Your brand can easily get involved by sponsoring a podcast. Be sure to do some research so that you can choose a podcast wisely. Your brand’s purpose or product should fall naturally into the discussion and appeal to the targeted audience. By linking your brand to both the podcast’s hosts and their audience, the advertisement is mutually beneficial.

photo credit: Elizabeth Hahn (flickr)

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