Embracing Culture with Celebrity Marketing

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Brands can stand out with cultural intelligence and promise.

What exactly is cultural intelligence and how does it relate to brands?

Cultural intelligence is the power that brings brands to the forefront of current events. It has the ability to drive brand growth and create iconic brands.

Cultural intelligence is the ability to relate to and work effectively across cultures. When brands consistently communicate with their audience and constantly deliver on the promise they make, brands demonstrate cultural intelligence.

Brands that strive for success must be relevant in the rapidly evolving culture of consumers. Brands that ignore the now and the cultures that ensue go unnoticed and appear out of touch. As a result, brands must work alongside current events, co-creating culture through music, sport, fashion, etc.

One way brands can work alongside, while also creating culture is through celebrities. The popularity of celebrities spans all cultures and directly influences consumers. Celebrities help brands establish the iconic image they desire and further stress the brands’ promise to consumers.

A celebrity marketing campaign is an extension of a brand’s cultural intelligence. It proves the brand understands consumers’ wants and needs in the current culture climate in order to establish a connection.

Embedding brands into culture is a long-term strategic venture. However, by understanding and embracing culture, brands are able to project their image beyond simple advertising and spark interest amongst consumers.

Along with cultural intelligence comes cultural promise.

It is the brand’s commitment to stay true to its core beliefs and promises. The more consistently and emphatically brands dedicate themselves to their promise and to culture, the greater its significance factor. With strong significance and a boost from celebrity endorsements, brands not only look successful, but become symbolic.

Although it may seem that consumers dominate in this ever-changing world, it is important to remember brands have a unique advantage. Using their cultural intelligence and promise, brands can engage with and influence culture. It is culture that persuades consumers and keeps brands in the limelight.

photo credit: vonderauvisuals via Flickr.com

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Brands Avoid Entanglement with Societal & Political Issues by Using Celebrity Marketing

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Brands with clear standpoints on political issues open themselves up to losing consumers who disagree.

Celebrity marketing allows brands to appeal to a wide variety of people and remain neutral on societal issues. Using a celebrity that is respected and well-liked will generate widespread appeal for a brand.

In a very polarized political climate, brands that make their political values clear in their marketing and branding lose a considerable amount of consumers and brand fans that fall on the other end of the spectrum.

Celebrities are the best way to stay away from societal issues and ensure brands gain and retain consumers.

A study done by the American Association of Advertising Agencies and research firm SSRS showed that consumers don’t like when brands focus their branding around societal and political issues. 58% of respondents reported feeling this way.

The 2017 Super Bowl, just a few weeks after President Trump’s inauguration, was filled with commercials that contained political messages.

84 Lumber’s 90 second spot regarded the controversial topic of immigration. It showed the story of immigrants traveling from Mexico and entering through a door in the wall President Trump has discussed building to keep out illegal immigrants.

Seeing as it was focused on such a divisive issue, the ad and the brand received a strong negative response from many people.

Not only do consumers have opinions about what brands’ political beliefs are, they take action and desert brands they disagree with.

A survey conducted by Ipsos, a market and opinion research company, revealed that 25% of consumers admitted that in the past three months they had boycotted a brand because its political leanings contrasted with their own.

With the data the survey provides, it’s safe to conclude that the backlash that 84 Lumber received on social media translated into lost consumers. By so distinctly showing their values in this ad they set themselves up to lose potential business from a massive amount of people.

The survey included 28 different brands. Amongst them were Uber and Nordstrom, both who took politically charged actions in the months prior. Uber, by lowering prices during an airport taxi strike that was in protest of Trump’s immigration ban, and Nordstrom, by pulling Ivanka Trump’s clothing line from their stores. Both brands saw over 30% boycott rate from the opposing side.

Comcast and Intel were included in the survey as well. It was revealed that they were two of the brands that were mainly unscathed in the minds of consumers.

Both Brands have partnered with celebrities in that past, allowing them to achieve likability and respect from the masses and avoid political topics.

Intel has long partnered with “The Big Bang Theory” star Jim Parsons. In March 2017, they released an ad featuring him and LeBron James, two very well-liked celebrities. Comcast has worked with Sofia Vergara, Taylor Swift, Cole Hamels and Matt Ryan to construct a positive and non-controversial image.

Both brands were able to avoid boycotts by using celebrities to cultivate a good public perception.

photo credit: Ian Freimuth via Flickr