Updates to Facebook, Instagram and Snapchat: What Brands Need to Know for Their Celebrity Marketing

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Big changes are taking place across the major social channels as they compete to one up each other and rise above the rest.

Brands and marketers need to stay up to date and adapt their campaigns based on updates. Social and digital trends change quickly. In order to lead the pack and get the most out of a campaign, brands must stay current and be ready for more change.

Social Media has become an integral part of nearly all marketing campaigns.

Here is what the major social channels are doing next, along with some insight on how these features affect influencer and celebrity marketing.

Facebook

Facebook announced that they’ll be releasing an app for influencers to create videos. The feature will operate with Facebook Live and only be accessible to celebrities, journalists and internet influencers, or any other verified accounts.

Brands can integrate themselves with celebrities in an entirely new way through this feature. Current celebrity endorsement avenues include celebrities posting on their Facebook pages or influencers mentioning products or brands in their YouTube videos. The video creation app combines both, creating a new opportunity for brand and celebrity partnerships.

Snapchat

After receiving a lot of criticism from marketers and advertisers who want to use metrics to assess campaigns, Snapchat has tried to match the other social channels in terms of data and analytics. They released the paperclip tool which allows links to be attached to snaps.

This provides brands opportunity to drive more traffic to their websites and measure how much traffic comes from the ads’ placement on Snapchat specifically. When promoting a brand on Snapchat, celebrities can now include a link to whatever the brand chooses right within the snap.

Instagram

In an attempt to help brands follow the endorsement rules put forth by the FTC, Instagram launched a “paid partnerships” feature. It allows celebrities to clearly mark the posts that feature the partnerships they have with brands.

This feature allows brands to be clear and transparent about endorsements. Using this tool on Instagram will keep brands out of conflict with the FTC.

Social Overall

Across all social media platforms, more tools for data and analytics are being developed. Social channels are accommodating brands’ demands for better marketing outlets and striving to provide the best place for ads.

Using these tools as they are released gives brand marketers opportunity to showcase their campaigns and provides helpful insight for planning future campaigns.

Facebook and Twitter are among channels focusing on live streaming events. This trend is another to follow as it develops. With the decline of TV, this is another potential format for celebrity marketing campaigns to flourish.

 
photo credit: Anthony Quintano via Flickr

How to Avoid and Respond to Celebrity Marketing Efforts Gone Wrong

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Take precautions before partnering with celebrities and react appropriately if an issue arises to limit being associated with controversy.

Every element of marketing brings a level of risk. Celebrities are no different. They have passionate and engaged fans, large followings, and high credibility—all of which they can transfer onto brands. However, when a celebrity has a mishap, the public’s perception of the celebrity can instantly change, and when that happens, the associated brand also takes a hit to its reputation.

Here are a few steps companies can take to greatly reduce the risk or minimize the consequences to their brand.

Conduct Research and Recognize Red Flags

It’s important to take a deep dive beforehand to find out as much as possible about the celebrity’s past. Understanding the celebrity’s character will allow for better insight into how they may behave. Brands must look for any signs indicating that the celebrity could be on the verge of controversial behavior. While these things can be hard to foresee, conducting thorough research will greatly reduce chances.

Predict the Good and the Bad

When looking at a potential celebrity partner, it’s critical for brands to evaluate areas for opportunity but also areas of potential concern. By anticipating what may happen, brands give themselves a good way to determine whether they think a partnership is right for them by comparing the conceivable good outcomes with the imaginable negative outcomes.

Decide Whether to Continue the Partnership

Depending on the severity of the celebrity’s mistake, waiting out the initial public outrage might be better in the long run. The brand must also keep their brand identity at the core of the decision making process. If the celebrity is mentioned negatively in the media but didn’t do anything that contradicts what the brand believes, then it may be appropriate to continue the relationship. Another key aspect is to take cues from the public. Seeing how the public reacts will further give brands direction on how to respond.

Squatty Potty decided to end their partnership with Kathy Griffin after she posted a picture of herself holding a replica of a bloody Trump head. The CEO issued a statement saying that what Griffin had done was completely inappropriate and not consistent with the company’s values. They took a strong approach in making sure that the public knew their standpoint regarding the issue.

Strategize How to Fix the Damage Moving Forward

Planning future celebrity endorsement campaigns, implementing PR or ad campaigns, and issuing statements to the public are all things that should be considered.

Photo credit: RedCarpetReport via Flickr

Celebrity Marketing: Social Media stars from the Webby Awards 2017

The Webby Awards annually celebrates the best the internet has to offer, spanning hundreds of categories in six unique fields – Websites, Social, Film & Video, Mobile Sites & Apps, Podcasts & Digital Audio, and Advertising, Media, & PR.

Each category has two winners – one chosen by a body of industry experts and technology innovators, and the other by the voting public. These winners represent some of the best creators on the Internet today. The Webby Award stars are a great pool of talent to find premier social media influencers for a celebrity marketing campaign.

The social influencer landscape changes daily, which is why we’ve updated our 2016 list.

Here are some of the Webby stars you need to know in 2017:

  • Brooklyn and Bailey McKnight, identical twin fashion vloggers, won the People’s Voice for Best Celebrity/Fan for their YouTube channel BrooklynAndBailey, which owns over 3.8 million subscribers. A high percentage of their YouTube comments gush over their eyes and mascara, pushing the 16-year-old girls to possibly partner with a makeup brand or begin their own makeup line.
  • Claudia Oshry is the envy of anyone who does anything – literally. Oshry is a 2017 Webby nominee for the social media category “Weird” for her wildly popular Instagram handle @girlwithnojob. Oshry, who is unemployed, takes to her Instagram to post what she calls “relatable humor”, posting pop culture memes to engage her 2.6 million following. Captain Morgan has already taken a liking to Oshry’s high engagement, and was able to draw 4,000 people to a Las Vegas event simply because Oshry was their host.
  • Hank Green took home the honors of People’s Voice Science & Education (Channels and Networks) winner thanks to his daily YouTube series SciShow. The show’s mission is to make science applicable and interesting. The channel nearly has 4.2 million subscribers and is largely due to the fact that SciShow listens to its following. The videos posted on Tuesdays and Saturdays directly answer fan questions, giving avid viewers a reason to residually visit the channel.
  • Corinne Leigh, an eccentric YouTuber, is best known for her lifestyle DIY channel ThreadBanger. Corrine, alongside her husband Rob, are winners of the People’s Voice Film & Video Best Web Personality. Corinne and Rob are constantly posting content revolving around baking and science. Recently, the duo posted a video that revived the short lived Starbucks Unicorn Frappuccino, gaining 1.6 million views in under four days.
  • Heben Nigatu and Tracy Clayton are the winners of the Interview/Talk Show (Podcasts & Digital Audio) Webby for their booze infused podcast, Another Round. This Buzzfeed couple covers everything from race, gender and pop culture to squirrels, mangoes, and bad jokes. Nigatu and Clayton have the knack to get their guests to open up about hot button topics and then end their talks by getting their guests a round of drinks.

This year’s Webby bunch is a great place to find top tier creators and YouTube channels that are transforming the traditional celebrity endorsement landscape.

photo credit: www.vimeo.com

Resources for Celebrity Marketing: Part Two

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Confirm your “gut instincts” with quantitative data from those who matter most.

As mentioned in Part One, the process of choosing a celebrity for a marketing campaign is not simple. The Burns Celebrity Vault allows us to put together a list of viable celebrities, but once this list is created, we need a way to determine which celebrity may be best for a marketing campaign. In doing so, we can help to make sure the heavy price tag does not get wasted on someone who is relatively unfavorable or disliked.

An E-Score is a way to measure the relative marketing effectiveness of an individual celebrity. Essentially, this score allows us to determine how marketable a celebrity may be based on how he/she is viewed by the general public. Each celebrity is given a number based on their appeal, awareness and up to 46 different attributes. In using this number, we are able to compare a list of celebrities and see which is the most marketable.

First, a celebrity is measured based on their awareness. This is first divided between male, female and both, which allows you to see the difference in awareness based on gender. This could be extremely important if your campaign is directed towards a specific group of people.

Awareness is then further broken down into name, face and total. So for example, if you want to know how many males recognize Justin Bieber based solely on his face, E-Score can give you an exact percentage.

The second factor taken to account when calculating an E-Score is appeal, or how the respondent generally feels about the celebrity. This is broken down into six categories: like a lot, like, like somewhat, dislike somewhat, dislike and dislike a lot. Similarly to awareness, these are further broken down by name, face and total.

Through an algorithm, the awareness and appeal scores are weighted and then set against other celebrities to create the E-Score. In this way, the E-Score works like a percentage. If a celebrity has an E-Score of 98, they are in the 98th percentile.

E-Score also factors in attributes for each celebrity. Each respondent is given 46 different attributes and asked to choose any that relate to the celebrity in question. From there, we are able to get a better, more specific picture of how the celebrity is viewed.

For example, Taylor Swift’s top five attributes are talented, attractive, stylish, over-exposed and beautiful. Each attribute is given as a percentage to tell us how many respondents felt the celebrity possessed that attribute.

E-Scores should be used for two purposes: to confirm your formal list of viable celebrities and to guarantee your first choice will be agreeable to an audience and good to promote your brand. E-Score is a guideline to determine how people relate to the celebrity and whether or not this aligns with what your brand is trying to accomplish with the campaign.

While E-Scores can be extremely helpful, they are limited if you miss identifying ALL the potential celebrities within your budget. In many cases, a celebrity with a slightly lower score may be a better fit with your brand than one with an extremely high score. Just because a celebrity has a lower awareness or appeal does not necessarily mean they would be the wrong choice.

Photo credit: Epollresearch.com 

Why Brands Should Use Twitch for Influencer Marketing

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One of the most up-and-coming websites is ripe for brands to seize competitive advantage.

Twitch is a video streaming platform where users can broadcast their gaming to the world, and is currently fourth in U.S. internet traffic, only trailing Netflix, Google and Apple. It has been a blossoming site since its launch in 2011, so much so that Amazon spent almost a billion dollars to acquire it in 2014. With 9.7 million active daily users and over 2 million unique streamers per month, there is no denying the reach Twitch has as a social network platform. Twitch has a huge growing audience and brands should take advantage of it, especially if they are looking to market to gamers and millennials.  It is interactive, uncut, live, and genuine, something that millennials crave from influencers.

One of the most straightforward ways brands can utilize is to hire a gamer for a sponsored stream. There are plenty of celebrities on Twitch from actors to athletes.  Twitch also has plenty of “Twitch famous” gamers with vast and loyal followings.  Gamers love the concept of playing a video game with one of their favorite celebrities. When sponsoring a gamer on Twitch, brands can broaden their audience because they are reaching the gaming community as well as the celebrity’s audience.

Another way to sponsor a stream is to have your brand logo on the stream and in the stream’s title. This option is a great opportunity for product placement in the gamer’s camera throughout the stream.  For example, Jack Link’s sponsored three gamers known to have lively outburst, so it aligned well with their “hangry” campaign. Also, a brand could create a special tag associated with the brand or product that would pop up when certain achievements or frustrating fails occur, such as sponsoring a big play in a game.

E-Sports are also a unique sponsorship opportunity for brands. E-Sports is like a professional league of tournaments for gamers, and has really taken off in recent years.  Brands can take advantage of the large viewership of this new phenomenon by sponsoring these big tournaments.  Twitch hosts these live tournaments on their site where people can watch and play, so brands can get online advertising as well as brand integration and real life advertising at the event.  For example, Totino’s hosted a Call of Duty tournament that averaged 30,000 live viewers and handed out pizza rolls to the fans at the tournament.

With Twitch, there are many opportunities for brands to sponsor celebrities, streams and tournaments in the gaming world. This unique streaming site allows for brands to reach a new audience, specifically male gaming millennials. Twitch is also currently working to expand their user demographic, branching out from gaming to include cooking, painting, beauty tutorials and more. This allows for a variety of opportunities for brands to take advantage of this growing platform and reach millennials in a new and exciting way with influencer marketing.

Photo credit: Flickr.com

Resources for Celebrity Marketing: Part One

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The Burns Celebrity Vault is a one-of-a-kind resource that makes the celebrity selection process simpler, easier and more efficient.

When it comes to picking a celebrity for a marketing campaign, the process is not simple. When finding the right celebrity match, a brand must take into consideration things such as cost, celebrity interest, conflicts and many other factors. In order to find the right celebrity, you need a resource that takes all these factors into consideration, and still provides great celebrity options. That’s where the Celebrity Vault comes in. The Celebrity Vault is a state-of-the-art database that has accumulated information on over 25,000 different celebrities from all ends of the spectrum for over 40 years, which makes for a much easier, faster and better celebrity selection process.

The Celebrity Vault contains celebrities from sports, entertainment, music and more. In this case, a “celebrity” is not just the people you always see or immediately think of, but rather anyone who is well-known or has consistently been in the news. This wide definition of a celebrity allows you to find any type of celebrity you could possibly need or want, not just the most obvious ones. Celebrities are then segmented by type such as actors, athletes, age and gender. The exceptional variety of celebrities in the Celebrity Vault means there are plenty of celebrity options for any campaign or budget.

Celebrities are then further categorized by over 700 lifestyle demographics. These demographics can include any type of interesting fact about a celebrity, not just the information you know off-hand. The Celebrity Vault includes the information you would typically ignore, forget or be unaware of, like whether a celebrity collects classic cars, had colon cancer or owns dogs. Whether it is interests, hobbies, charitable ties or health conditions, these lifestyle demographics allow for a much faster and better selection process.

The Celebrity Vault also includes the likely costs of celebrities for TV appearances, speaking engagements and other endorsement opportunities, which allows you to find celebrity options within your budget. No matter your budget, you will likely be able to find a pool of realistic celebrities for your campaign.

The Celebrity Vault is extremely helpful for brand marketers because it can help find a celebrity for even the most narrowly-defined marketing strategies. It makes the process quicker, easier and better for finding the perfect celebrity match for a brand. The wide variety of celebrity options, segmented by over 700 lifestyle demographics, makes sure not to overlook your options when finding the right celebrity.

Why Brands Should Take Celebrity Marketing to Virtual Reality

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Virtual reality is a must-have for those serious about the next wave of digital video.

Virtual reality (VR) puts fans and audiences at the center of the experience, allowing for more engaging and exciting content. From a brand perspective, VR creates many new opportunities to connect with their audience, play into public interest and pull more attention to their message. Brands ready to get on board with this new trend can do so with celebrity marketing.

VR is a three-dimensional, computer generated environment that allows the user to immerse him or herself into a visual world and interact within the environment. With new innovations such as the Oculus Rift, Google Cardboard headsets and YouTube 360 degree video, virtual reality allows for immersive, digital storytelling that was not possible only a few years ago. There are many different possibilities for virtual reality, and brands have only just begun to take advantage of it.

Augmented and virtual reality is a big trend, gaining a significant amount of media and public attention. Anything having to do with VR seems to get favorable attention, including apps and YouTube videos. YouTube celebrities such as Casey Neistat and Louis Cole have taken advantage of the trend with 360 degree videos at events like the Oscars and places like Sierra Leone, Africa. Even YouTube itself has started live streaming events in 360. Apps such as Pokémon Go have taken the world by storm, earning up to $1.6 million daily. People who have been quick to jump on the trend have seen many favorable results.

A few brands have jumped on the trend as well, looking to the immersive experience as a way to attract attention and create meaningful experiences. The New York Times took advantage of virtual reality by sending over one million Google cardboard headsets to subscribers, and is now working with advertisers to create content to work alongside The Times’ VR videos. Etihad Airways has worked with Nicole Kidman to create a virtual reality experience for anyone on board Etihad’s A380. Both of these brands are creating unique experiences for their customers, and connecting with them in a way that is innovative and unique.

Entertainment and marketing are two natural fits for virtual reality, which makes celebrity marketing perfect for this new trend. A celebrity has the ability to deliver a message uniquely, creating attention and recognition that cuts through the clutter consumers deal with on a daily basis. We will likely start to see brands giving audiences a front-row seat to a Beyoncé concert or the Super Bowl through virtual reality, but the opportunities don’t have to end there. There are many possibilities with virtual reality, and it is a must-have for brands looking to tap into something new and innovative.

Photo credit: Photopin.com