How Brands Can Distinguish Themselves and Serve A Purpose
Sometimes brand purpose gets lost in the shuffle. A strong brand purpose will tune consumers in to meaningful cultural conversation. Using social impact makes it easy to unleash your brands full potential. First remember to take analytics into account. Your brand can use consumer data to unveil relevant social issues – specifically ones that people truly care about. Quite often the data unfolds into a meaningful narrative.
Using big data, Amazon broke new ground to make organic food even more accessible. Their partnership with Whole Foods enabled customers to pre-order groceries and pick them up in store. But with newfound convenience there’s always a craving for even more convenience. Cue the Prime now app, which allowed pre-ordered groceries to be picked up curbside. And finally, delivered directly to your household. Amazon is innovative and always looking to fine-tune their product development, which is why they are extra attentive to consumer data.
After taking the analytics into consideration, nudge the consumer. Content overload makes them an easy target. Take full advantage of technology to help push consumers in the right direction. In order to make things as simple as possible, always provide users with the necessary tools to self-navigate. This way they still feel empowered even though the behavioral shift was induced. Snapchat partnered with TurboVote to prompt users to register to vote. On voter registration day, a “Tap to complete registration” link appeared on voting-eligible user’s Snapchat profile. The app even offered new snap filters so that users could remind their friends to register as well.
Humans like tangibility and there is no better way to convey your brand’s purpose than with concrete change. Carlsberg’s new “Snap Packs” are an excellent example of one brand’s mission to go-green.
Plastic six-pack rings have long been a threat to marine wildlife. Carlsberg announced that their beers will now be held together with recyclable glue rather than plastic ring holders. The glue will save a whopping 1,200 tones of plastic annually. Carlsberg doesn’t own the rights to the glue and they did so intentionally. It’s not about competition, in fact Carlsberg CEO is hopeful that other breweries and beverage companies follow suit and swap in glue too!
In the 2018 Earned Brand study conducted by Edelman, sixty-four percent of participants said they are buying or not buying from brands based solely on the company’s stance on prevalent issues in society. By honing in on what your brand does rather than what it says, a narrative of brand purpose unfolds. Connecting brand purpose to a timely issue will leave a lasting impression on the consumer by evoking emotion.